Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIL5066A Mapping and Delivery Guide
Apply rail resource management principles

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency TLIL5066A - Apply rail resource management principles
Description This unit involves the skills and knowledge required to apply rail resource management (RRM) principles to rail activities. It includes identifying and applying RRM principles to personal leadership, task management, teamwork, communications, risk management, situational awareness, decision making, managing emergencies and self management.Licensing, legislative, regulatory or certification requirements are not applicable to this unit at the time of publication.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit covers the application of RRM principles in a management role within the rail industry. It can be applied to freight, heavy haul or metropolitan and regional passenger rail systems.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Nil
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Apply RRM principles to personal leadership
  • Personal responsibility is taken in accordance with RRM principles
  • Decisiveness is demonstrated when mitigating risk, in accordance with RRM principles
  • Interventions are made when rules and procedures are not followed by team members, in accordance with RRM principles
  • Own and team performance is monitored in accordance with RRM principles
  • Participation in task planning and analysis by team members is encouraged where appropriate, in accordance with RRM principles
  • Situational leadership is demonstrated in accordance with RRM principles
       
Element: Apply RRM principles to task management
  • Attention is focused and distractions managed in normal and high workload situations
  • Actions of team members are monitored and cross-checked in accordance with RRM principles
  • Workloads are managed by prioritising and delegating safety-critical and routine tasks
  • Existing work plans are reviewed and modified when necessary
  • Automated systems and controls are managed effectively
  • Multiple tasks and high workload are identified and prioritised in accordance with RRM principles
  • Time constraints are discussed with team members when managing workload
       
Element: Apply RRM principles to teamwork
  • Assistance and advice is provided to team members
  • Workload of team members is considered before interacting with them
  • Team awareness of safety is enhanced by sharing experiences
  • Open communication and effective working relationships with others are established
  • Professional or personal biases are identified and put aside to promote cooperation
  • Interpersonal skills are used to defuse arguments and to resolve conflict
  • Advice is sought from team members and/or sources as required and considered
       
Element: Apply RRM principles to communications
  • Information and operational plans are shared with others as required, prior to commencing work
  • Critical events are debriefed to improve the way they are handled next time
  • Understanding is confirmed at end of a briefing or debriefing
  • Questions are asked to clarify understanding
  • Relevant information is passed on to keep team members up-to-date
  • Instructions, information and explanations are given in a clear and unambiguous manner
  • Correct radio protocol is used at all times
  • Proper hand-over to another person or team is conducted at end of shift for critical operational tasks
       
Element: Apply RRM principles to risk management
  • Principles of threat and error management are applied in rail industry workplaces
  • Particular caution is exercised under unusual or demanding conditions
  • Deadlines are balanced with safety considerations
  • Tasks are carried out in accordance with risk management policies and procedures
  • Rules and procedures are followed at all times
  • Management of potential hazards and/or abnormal situations is discussed with team members
  • Equipment is operated safely in accordance with rules and limits
       
Element: Apply RRM principles to decision making
  • Relevant information to help understand problem is gathered and analysed
  • Opinions and suggestions are sought from others before deciding what to do
  • Available time is used to consider all options, not just the most obvious alternative
  • Potential risks for each alternative being considered are discussed with appropriate personnel
  • Appropriate option/s is selected and implemented based on available information
  • Outcome of decision/s is reviewed to ensure solution was effective
       
Element: Apply RRM principles to managing emergencies
  • Risk is regularly re-assessed when dealing with emergency situations
  • Training and experience is applied to carry out most important actions in an emergency
  • Reassurance is given to others to help them remain calm in an emergency
  • Action is taken to protect passengers and/or rail workers from further danger in an emergency
       
Element: Apply RRM principles to self management
  • Composure is shown in managing emergency and/or other demanding situations
  • Effects of fatigue in self and/or others are recognised and appropriate action is taken to manage this
  • Effectiveness is maintained under stress or periods of high workload
  • Assistance is requested to deal with difficult or abnormal situations
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements, Performance Criteria, Required Skills, Required Knowledge and include demonstration of applying:

required knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement.

Context of and specific resources for assessment

Performance is demonstrated consistently over time and in a suitable range of contexts.

Resources for assessment include access to:

other simulated practical and knowledge assessment, and/or

an appropriate range of relevant operational situations in the workplace.

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.

Method of assessment

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests.

Practical assessment must occur:

through activities in an appropriately simulated environment, and/or

in an appropriate range of situations in the workplace.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the knowledge and skills required for this unit.

Required knowledge:

Communication systems, procedures and protocols in the rail industry

Decision-making processes and their application within a rail environment

Fatigue management principles

Key concepts and definitions relating to rail resource management

Key emergency management principles and practices associated with railway operations

Leadership principles and practices

Relevant documentation /records such as:

emergency procedures

relevant regulations

standard operating procedures

workplace rules

Relevant rail safety, work health and safety (WHS)/occupational health and safety (OHS) and environmental legislation

Relevant legislated rail safety requirements including state and territory acts and regulations, and nationally approved compliance codes and/or guidelines

Risk management principles and procedures

Task management principles and procedures

Teamwork principles

Required skills:

Access and use rail industry standards

Communicate effectively with others, particularly in relation to interpreting complex information relating to rail operations

Develop and maintain currency of rail industry knowledge and regulatory requirements

Network and build relationships with a diverse range of rail industry organisations

Work ethically in accordance with legislation

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Rail resource management may include:

infrastructure constraints

maintenance schedules

network capacity

personnel availability

physical network

resource needs and availability

rolling stock availability

track access requirements

train services

Hazards must include:

hazards that may occur in the course of work activities for which there are defined actions to control and manage the risks involved

Information may include:

audit program information

changes to regulations

compliance and enforcement regime

rail regulatory requirements

safety notices

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Personal responsibility is taken in accordance with RRM principles 
Decisiveness is demonstrated when mitigating risk, in accordance with RRM principles 
Interventions are made when rules and procedures are not followed by team members, in accordance with RRM principles 
Own and team performance is monitored in accordance with RRM principles 
Participation in task planning and analysis by team members is encouraged where appropriate, in accordance with RRM principles 
Situational leadership is demonstrated in accordance with RRM principles 
Attention is focused and distractions managed in normal and high workload situations 
Actions of team members are monitored and cross-checked in accordance with RRM principles 
Workloads are managed by prioritising and delegating safety-critical and routine tasks 
Existing work plans are reviewed and modified when necessary 
Automated systems and controls are managed effectively 
Multiple tasks and high workload are identified and prioritised in accordance with RRM principles 
Time constraints are discussed with team members when managing workload 
Assistance and advice is provided to team members 
Workload of team members is considered before interacting with them 
Team awareness of safety is enhanced by sharing experiences 
Open communication and effective working relationships with others are established 
Professional or personal biases are identified and put aside to promote cooperation 
Interpersonal skills are used to defuse arguments and to resolve conflict 
Advice is sought from team members and/or sources as required and considered 
Information and operational plans are shared with others as required, prior to commencing work 
Critical events are debriefed to improve the way they are handled next time 
Understanding is confirmed at end of a briefing or debriefing 
Questions are asked to clarify understanding 
Relevant information is passed on to keep team members up-to-date 
Instructions, information and explanations are given in a clear and unambiguous manner 
Correct radio protocol is used at all times 
Proper hand-over to another person or team is conducted at end of shift for critical operational tasks 
Principles of threat and error management are applied in rail industry workplaces 
Particular caution is exercised under unusual or demanding conditions 
Deadlines are balanced with safety considerations 
Tasks are carried out in accordance with risk management policies and procedures 
Rules and procedures are followed at all times 
Management of potential hazards and/or abnormal situations is discussed with team members 
Equipment is operated safely in accordance with rules and limits 
Relevant information to help understand problem is gathered and analysed 
Opinions and suggestions are sought from others before deciding what to do 
Available time is used to consider all options, not just the most obvious alternative 
Potential risks for each alternative being considered are discussed with appropriate personnel 
Appropriate option/s is selected and implemented based on available information 
Outcome of decision/s is reviewed to ensure solution was effective 
Risk is regularly re-assessed when dealing with emergency situations 
Training and experience is applied to carry out most important actions in an emergency 
Reassurance is given to others to help them remain calm in an emergency 
Action is taken to protect passengers and/or rail workers from further danger in an emergency 
Composure is shown in managing emergency and/or other demanding situations 
Effects of fatigue in self and/or others are recognised and appropriate action is taken to manage this 
Effectiveness is maintained under stress or periods of high workload 
Assistance is requested to deal with difficult or abnormal situations 

Forms

Assessment Cover Sheet

TLIL5066A - Apply rail resource management principles
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIL5066A - Apply rail resource management principles

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: